Here are the links to available training sessions:

Materials:

Key Points to Review for Spring 2025 Quiz

IPA: 2025-26 Program Consumer Protection Handbook

IPA: 2025 Draft Consumer Protection Handbook

Spring 2025 – Consumer Protection Handbook Quiz:

April 2025: Consumer Protection Handbook Quiz:

  • This quiz covers relevant information and initiatives that protect Illinois residents obtaining solar energy and participating in the Illinois Shines Program. Approved Vendors and Designees registered with the Program are required to train all representatives acting on behalf of them that interact directly with customers.
  • Select the link to start the quiz. https://www.surveymonkey.com/r/VMNVQW6